A positive and empathetic Customer Representative to be the initial face of Upshift – a company changing how Americans find flexible work!​

What will you be doing?

– You’ll be the initial face of the company helping our new hires (Upshifters – users of our app) get up to speed with our platform by presenting our company and answering questions at our office.

– You will be completing, processing & onboarding new hires including their profile, document completion and orientation.

– Creating a positive, lasting impression of the company

Qualifications & traits

– Ability to pick up new technologies quickly

– This job is for you if you like working with people and helping them succeed!

You’re patient – you’ll get asked the same questions every day 

– Previous work experience in the customer service-related field

– Comfortable working on projects independently

Strong interpersonal, communication skills, and able to manage stress

– Willing to work on tasks beyond the job description to help team members when needed

– A desire to innovate and improve upon existing processes

– Proficiency in Spanish preferred but not required

Schedule (All shifts are required)

– A morning shift starting from around 10 am and ending in the early to mid-afternoon during the week

– A shift beginning in the early afternoon and ending in the early evening during the week

– Saturdays starting around 10 am and ending in the early to mid-afternoon

We're Upshift – a revolutionary labor marketplace connecting people looking for work with businesses in need of extra staff through our app.

While the world is witnessing a big shift in how people work, Upshift is setting the standard for what the future of flexible work is going to look like. Right now, Upshifters work for hundreds of businesses in the US that you might recognize with more joining as our partners every day.

Our values

Meritocracy

Our organization is based on meritocracy. Being able to perform is something that we’re all focused on. Everybody does their share, and we all get better together. We are held accountable and rewarded for what we do, not for how others feel about us in the moment.


We are striving to empower everybody in our organization to continue to use their talents, to put their effort in, and to be as entrepreneurial as humanly possible.

To put it simply, our company rewards people for the results they produce, not how someone feels about them at any given moment.  This meritocracy empowers everyone at Upshift to unleash their inner entrepreneur knowing that accountability and rewards are earned at every level.  We don’t play office politics and we don’t believe in rigid hierarchies.  If you do well you are going to be recognized for it!

Dreaming Big

What would you do if you knew you couldn’t fail?  What successes could you dream up?  At Upshift, we are planning to be the world’s largest HR Tech company!  We are looking for people with the mentality and initiative needed to turn these big dreams into reality!   

Ownership Mentality

The sense of ownership is one of the most powerful weapons a team or organization can have. We believe in taking ownership and responsibility over making things better and we feel empowered to make these changes. We expect our team to operate like owners, but we also treat them as owners – every employee gets equity in the business.

Being Yourself

We want to ensure that everybody feels comfortable being themselves at work, because when you are yourself, you bring your best ideas, your unique perspective and your best engagement. 

Being Humble and Hungry

We want people who are confident in their abilities, but are also willing to listen and adjust to achieve a collective win. Striving for greatness requires drive and passion, and the realization that you don’t know everything.  

Who we aspire to be?

We believe the old school model of work will cease to exist. 

While the world is witnessing a big shift in how people work, Upshift is setting the standard for what the future of flexible work is going to look like. Right now, Upshifters work for hundreds of businesses in the US that you might recognize with more joining as clients every day.

Because of our dynamic expansion, we’re looking for posivite and and empathetic to help us revolutionize the future of flexible work.

Upshift is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship.